Conflict Resolution: How to Fight Fair and Repair Relationships

How do we handle conflict with those closest to us without damaging the relationship or going in circles? We discuss why some people avoid conflict while others escalate quickly, how our family of origin shapes the way we handle disagreements, and common triggers for starting conflicts.

We discuss:

• What happens in the brain during conflict
• Practical conflict-resolution strategies, including the EAR method and the BIFF method
• Why sometimes the conflict is over before you’re done being angry and how to handle that

Here are links to some of the resources mentioned in the episode:

• Aaron Steen and Kanade Shinkai for the International Journal of Women's Dermatology: Understanding individual and gender differences in conflict resolution: A critical leadership skill
• Peter Reuell for the Harvard Gazette: Resolving conflict: Men vs. women
• Danya Rumore for the University of Utah Environmental Dispute Resolution Program blog: The power of calm when dealing with conflict
• Bill Eddy for the High Conflict Institute: How to Avoid Getting Hooked by High Conflict Behavior
• Bill Eddy for the High Conflict Institute: Calming Upset People Fast with EAR
• Bill Eddy for the High Conflict Institute: How To Write A BIFF Response®
• Emily Pinto for Katie Couric Media: How To Handle Conflict Without Damaging Your Relationships

What Fresh Hell is co-hosted by Amy Wilson and Margaret Ables.

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